Support & Help

Learn how to use Trakka and find answers to common questions.

How to Use Trakka

1. Check Today's Progress

"Today's progress" at the top of the home screen shows how many of your habits have reached today's goal. Each habit card displays:

Today's total vs your daily goal (e.g. 1,250 / 2,000 ml) with a progress bar
How much is left to reach the goal ("✓ Done" once you reach it)
Your streak of consecutive days meeting the goal (when you have one)

2. Create a New Habit

Tap "+ Add habit" at the top right of the home screen to create a new habit (the free plan allows up to 5 habits):

Habit Name: Give your habit a descriptive name
Unit: Tap the field to open "Select unit" and pick from 23 units grouped by volume, weight, distance, time, and count (ml, pages, minutes, etc.). For anything else, tap "Enter a custom unit"
Daily Goal: Enter your target amount, then tap "Create"

3. Record Your Progress

Tap "+ Record" on the right side of any habit card to add an entry:

Enter a value, or tap a chip to fill it in: "Last …" (your most recent entry) or "… left" (the amount remaining to today's goal)
Check the "Total after" line, then tap "Record" to save
Multiple entries per day are automatically summed
To record for a past day, tap the habit card to open its Entry History, then tap "+ Add Entry" and choose the date and time

4. View Statistics & Insights

Tap "Insights" in the bottom tab bar, then switch between "By habit" and "All" at the top:

By habit: Pick a habit to see weekly/monthly bar charts with a goal line, plus the average, days the goal was met, and total. Tap a bar to see that day's value
All (Premium): Monthly overall completion rate, habit ranking, day-of-week completion rate, and weekly trend

Frequently Asked Questions

Basic Operations

How do I edit or delete a habit?

Tap the habit card to open its Entry History, then tap "Edit Habit" at the top right. Change the name, unit, or daily goal and tap "Save". To delete the habit, tap "Delete Habit" at the bottom of the edit screen. Deleting a habit also removes all of its entries.

Can I edit past records?

Yes! Tap a habit card to open its Entry History, then tap the entry you want to change to open "Edit Entry". Update the value or date and time, then tap "Save". To delete the entry, tap "Delete Entry" at the bottom of the same screen.

Can I record an entry for a past day?

Yes! Tap a habit card to open its Entry History and tap "+ Add Entry" at the bottom. Tap the date or time in the "Date & time" row to choose when the entry happened, enter the value, and tap "Record". Entries added with "+ Record" on the home screen use the current date and time.

How is the streak calculated?

The streak counts back from today, one day at a time, and shows how many consecutive days you've met or exceeded your daily goal. Missing a day ends the streak. Until you meet today's goal, the streak counts as zero and is not shown on the home card.

How are the averages and completion rates in Insights calculated?

By habit: The average and the number of days the goal was met cover the period from its first day through today (or the whole period for past weeks and months). Days without entries count as 0. The number of days is shown, e.g. "Avg (4 days)" and "2 / 4 days".

All: Completion rates do not count days before the habit was created. The overall completion rate is the average of each habit's completion rate.

These calculations changed in version 2.0.0, so the numbers may differ from earlier versions.

Can I reorder my habits?

Yes! Long-press on a habit card and drag it to your desired position. The new order will be saved automatically. Cards stay in your order even after you reach a goal.

Can I change the app's color or display settings?

Yes. Go to Settings > Display. Under "Theme Color", choose one of 5 preset colors or tap "Custom" to pick your own; it changes the color of buttons, progress bars, charts, and more. You can also set the "Language" and "Week starts on" (used for weeks in charts and Insights).

Premium Features

What features are included in Premium?

Unlimited habits (free version: up to 5)
Ad-free experience
Data export (CSV)
Habit Insights ("All" in the Insights tab: overall completion rate, habit ranking, day-of-week completion rate, weekly trend)

How much does Premium cost?

Premium is available as monthly and annual plans. Prices (and any free trial) vary by country/region and over time, so please check the screen shown from Settings > "Become a Premium Member". You can cancel your subscription anytime.

How do I cancel my subscription?

From the app: In Trakka's Settings, tap "Premium Member" under "Account", then tap "Manage Subscription" to open your store's subscription page.

iOS: Go to Settings > Your Name > Subscriptions > Trakka > Cancel Subscription

Android: Go to Google Play Store > Menu > Subscriptions > Trakka > Cancel

Data & Backup

Where is my data stored?

When not logged in: All your data is stored locally on your device.

When logged in: Your data is first stored locally, then automatically synced to cloud storage linked to your Google/Apple account. This allows you to share data across multiple devices.

How do I export my data?

Premium users can export data to CSV format. Go to Settings > Data > "Export All Data". A CSV file is created and the share sheet opens so you can save or send it. The CSV file can be opened in Excel, Google Sheets, or any spreadsheet application.

What happens if I uninstall the app?

When not logged in: Uninstalling the app will permanently delete all your data. We recommend exporting your data using the CSV export feature (Premium) beforehand.

When logged in: Local data will be deleted, but your data is saved in the cloud. After reinstalling, you can restore your data by logging in with the same account.

Can I transfer data to a new device?

Using the login feature: In Settings > Login, tap "Sign in with Google" or "Sign in with Apple" (iOS only) to sync your data to the cloud. When you log in with the same account on a new device, your data will be automatically restored.

Without logging in: For iOS users, data may be transferred via iCloud backup when restoring to a new device. We also recommend exporting your data as CSV for a reliable backup.

How do I sync data across multiple devices?

Multi-device sync: Data is synced across all devices logged in with the same Google/Apple account.

When sync occurs: Data syncs automatically after changes and when the app starts. To get the latest data immediately, tap "Sync Now" in Settings > Login. The time of the last sync is shown as "Last synced".

Note: Sync is not real-time. If changes were made on another device, restart the app or manually sync to see the updates.

Troubleshooting

The app is running slowly. What should I do?

Try these steps:

Close and restart the app
Restart your device
Check for app updates in the App Store/Google Play
Ensure you have sufficient storage space

My subscription isn't recognized. What should I do?

In Settings, tap "Become a Premium Member", then tap "Restore Purchases" below "Subscribe to Premium"
Ensure you're signed into the same App Store/Google Play account used for the purchase
Check your internet connection
If the issue persists, contact us via the form below

Ads are still showing after upgrading to Premium.

Please try "Restore Purchases" on the screen shown from Settings > "Become a Premium Member". If ads still appear, restart the app. If the problem continues, contact support with your purchase receipt.

Still Need Help?

If you couldn't find the answer to your question, please contact us. Please include the app version shown at the bottom of the Settings screen (e.g. Trakka 2.0.0).

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