Support & Help

Learn how to use Trakka and find answers to common questions.

How to Use Trakka

1. View Your Habits

The home screen shows all your habits with daily progress. Each card displays:

Current progress vs daily goal
Achievement percentage
Streak counter for consecutive days

2. Create a New Habit

Tap the + button at the bottom right to create a new habit:

Habit Name: Give your habit a descriptive name
Unit: Choose from 22 predefined units (ml, pages, minutes, etc.) or create custom
Daily Goal: Set your target amount

3. Record Your Progress

Tap the + button on any habit card to quickly record an entry:

Enter the value using the numeric keypad
Tap "Record" to save
Multiple entries per day are automatically summed

4. View Statistics & Insights

Tap "Insights" in the bottom navigation to see your progress:

Graphs: Weekly/monthly line charts with goal line
Insights (Premium): Overall completion rate, day-of-week analysis, weekly trends, best/worst habits

Frequently Asked Questions

Basic Operations

How do I edit or delete a habit?

Tap the three-dot menu icon on any habit card, then select "Edit" or "Delete". When deleting, all associated records will also be removed.

Can I edit past records?

Yes! Tap on a habit card to view its history. From there, you can tap on any past entry to edit or delete it.

How is the streak calculated?

The streak counts consecutive days where you've met or exceeded your daily goal. Missing a day resets the streak to zero.

Can I reorder my habits?

Yes! Long-press on a habit card and drag it to your desired position. The new order will be saved automatically.

Premium Features

What features are included in Premium?

Unlimited habits (free version: up to 10)
Ad-free experience
CSV data export
Detailed bar graphs (in Graphs tab)
Habit Insights (overall completion rate, per-habit rankings, day-of-week analysis, weekly trends, best/worst habit highlights)

How much does Premium cost?

Premium is available for $1.99/month with a 7-day free trial. You can cancel anytime before the trial ends without being charged.

How do I cancel my subscription?

iOS: Go to Settings > Your Name > Subscriptions > Trakka > Cancel Subscription

Android: Go to Google Play Store > Menu > Subscriptions > Trakka > Cancel

Data & Backup

Where is my data stored?

When not logged in: All your data is stored locally on your device.

When logged in: Your data is first stored locally, then automatically synced to cloud storage linked to your Google/Apple account. This allows you to share data across multiple devices.

How do I export my data?

Premium users can export data to CSV format. Go to Settings > Export Data. The CSV file can be opened in Excel, Google Sheets, or any spreadsheet application.

What happens if I uninstall the app?

When not logged in: Uninstalling the app will permanently delete all your data. We recommend exporting your data using the CSV export feature (Premium) beforehand.

When logged in: Local data will be deleted, but your data is saved in the cloud. After reinstalling, you can restore your data by logging in with the same account.

Can I transfer data to a new device?

Using the login feature: Log in with your Google/Apple account from the Settings screen to sync your data to the cloud. When you log in with the same account on a new device, your data will be automatically restored.

Without logging in: For iOS users, data may be transferred via iCloud backup when restoring to a new device. We also recommend exporting your data as CSV for a reliable backup.

How do I sync data across multiple devices?

Multi-device sync: Data is synced across all devices logged in with the same Google/Apple account.

When sync occurs: Data syncs automatically after changes and when the app starts. To get the latest data immediately, use the "Sync Now" button in Settings.

Note: Sync is not real-time. If changes were made on another device, restart the app or manually sync to see the updates.

Troubleshooting

The app is running slowly. What should I do?

Try these steps:

Close and restart the app
Restart your device
Check for app updates in the App Store/Google Play
Ensure you have sufficient storage space

My subscription isn't recognized. What should I do?

Go to Settings > Restore Purchases
Ensure you're signed into the same App Store/Google Play account used for the purchase
Check your internet connection
If the issue persists, contact us via the form below

Ads are still showing after upgrading to Premium.

Please try "Restore Purchases" in Settings. If ads still appear, restart the app. If the problem continues, contact support with your purchase receipt.

Still Need Help?

If you couldn't find the answer to your question, please contact us.

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